Having trouble logging into your paid account – even after renewing? Please email: login@theblacklabelorder.com
Contact Info:
The Black Label Order
a Concepts In Concert / All Access Entertainment LLC company.
PO Box 464
Burbank, CA 91503
CUSTOMER SERVICE:
Before emailing or calling- please read the details on each package- also please read the FAQ on the home page. If you must tweet- please tweet the Order Twitter- not Zakk or Barb! We’re here to help, and will if you contact customer service! Feel free to Tweet Zakk and Barb something interesting or exciting about the record- or radio station or your kids or hobbys.
EMAIL: customerservice@theblacklabelorder.com
Emails will be returned within 24-48 hours on Monday -Friday – if you email at 7am on a Saturday- it may take until Monday or sometimes Tuesday to get a return email!
NEED TO SPEAK WITH SOMEONE? Due to an overwhelming amount of fans calling for reasons outside of customer service- we are no longer taking direct phone calls. PLEASE EMAIL US YOUR TELEPHONE NUMBER- REASON FOR CALL BACK REQUEST- AND BEST TIME TO REACH YOU INCLUDING TIME ZONE! AND WE WILL CALL YOU ASAP TO DISCUSS YOUR ISSUE. THANKS FOR YOUR UNDERSTANDING!
If you are an unsigned band looking for a record deal, want to open up for Black Label Society, have song ideas, or similar- we are unfortunately not going to be calling you back. You can email us however- though we may not be able to return your email.
for any additional business information on Concepts In Concert / All Access Entertainment LLC, please email us at customerservice@theblacklabelorder.com
